When a sign’s QR code is scanned, audible instructions and cues, like “25 feet away, straight,” or “right,” are played to ensure riders can make it the last few yards to bus stops, a challenge GPS has been unable to solve. The MTA, along with the nonprofit Transit Innovation Partnership, announced this week that riders can use the “Navilens” mobile app to scan QR codes on signs placed on bus poles around the M23-SBS bus route, which carried 14,500 daily riders across Manhattan before the pandemic. But the project also arrives amid complaints that a new contactless ticketing system will not be available to riders with disabilities until next year. New York’s Metropolitan Transportation Authority announced this week it’s piloting a new mobile app to increase accessibility for visually impaired riders on its buses.
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